Generally, the police should not refuse to accept a written complaint if a person approaches them to report a cognizable offence. Under Indian law, the police are expected to receive such complaints and act in accordance with the law.
Key points:
Right to file a complaint: Any person who is aware of a cognizable offence has the right to submit a written complaint to the police.
Registration of FIR: If the complaint discloses a cognizable offence, the police are generally required to register a First Information Report (FIR) and begin the investigation.
Non-cognizable offences: If the matter relates to a non-cognizable offence, the police may record the complaint and advise the complainant about the appropriate legal procedure, including approaching the Magistrate where required.
If the police refuse: If the police refuse to accept the complaint or register an FIR, the complainant may:
Approach the Superintendent of Police or other senior police officers.
Submit the complaint in writing by post or through available online grievance mechanisms, where applicable.
Approach the jurisdictional Magistrate seeking appropriate directions under the law.
Keep evidence: Retain a copy of the written complaint and any acknowledgment or proof of submission for future reference.
