A RERA complaint may be appropriate for issues such as delayed possession, failure to provide promised facilities, non-compliance with the sanctioned project, refund-related disputes, interest claims, or violations of RERA provisions. The exact remedy depends on the facts and the applicable state rules.
RERA authorities are expected to endeavour to dispose of complaints expeditiously and, under Section 29, generally within 60 days, although matters can take longer and reasons are to be recorded when they are not disposed of within that period.
Important: The exact online filing procedure, forms, fees and document requirements can differ from one state to another. For example, the official MoHUA directory lists separate portals for Jharkhand, Maharashtra, Madhya Pradesh, Rajasthan, Uttar Pradesh and other states.