Yes. An association of buyers/allottees can file a complaint before the RERA Authority.
Under Section 31(1) of the Real Estate (Regulation and Development) Act, 2016, the term “person” expressly includes an association of allottees and a registered voluntary consumer association. Therefore, buyers can collectively approach RERA when the builder or developer violates provisions of the RERA Act, rules, regulations, or the terms applicable to the project.
What can an association complain about?
For example, an association may raise collective issues such as:
Delay in possession of the project
Failure to provide promised amenities
Unauthorised changes to the sanctioned project plan
Deficiencies in common areas or facilities
Failure to comply with RERA obligations
Issues concerning maintenance, handover, or common infrastructure
Other violations affecting multiple homebuyers
The association should generally have proper authorization or a clear mandate from the buyers it represents. Some RERA proceedings have specifically considered whether the association had authority to represent its members, so maintaining proper membership records, resolutions, and authorization documents is important.
In short: If several buyers are facing the same issue with a builder, forming or using a properly constituted Association of Allottees can allow them to pursue the matter collectively instead of filing completely separate complaints. The exact filing procedure, forms, fees, and requirements can vary by the relevant State RERA Authority.
